Privacy Policy

1. Data Controller

The data controller for Monitly is Content Writer LLC with its headquarters at al. Marcinkowski 13/16; 61-827 Poznań, registered in the District Court Poznań-Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number: 0001088645, NIP: 7792567297.

Contact information:
Email: contact@contentwriter.co
Address: al. Marcinkowski 13/16, 61-827 Poznań, Poland

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Email address, display name, and password when you create an account
• Profile Information: Any additional information you choose to provide in your profile
• Usage Data: Information about how you use our service, including search queries and dataset preferences
• Technical Data: IP address, browser type, device information, and cookies
• Communication Data: Emails and messages you send to our support team

2.2 Data from Third Parties

We may receive information from third-party services when you use them to sign in to Monitly (e.g., Google OAuth). This information is limited to what is necessary for authentication and account creation.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our data tracking and monitoring services
• Account Management: To create and manage your account, process payments, and provide customer support
• Personalization: To customize your experience and provide relevant data insights and recommendations
• Communication: To send you important service updates, security notifications, and marketing communications (with your consent)
• Analytics: To analyze service usage patterns and improve our platform
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide the services you have requested and agreed to
• Legitimate Interest: To improve our services, ensure security, and prevent fraud
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect the rights, property, or safety of our users or the public
• With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to protecting your information to the best of our ability.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

8. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@monitly.com. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how you use our service
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For transfers outside the European Economic Area (EEA), we rely on adequacy decisions, standard contractual clauses, or other appropriate safeguards as required by law.

11. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our service

Your continued use of our service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you are located in the European Union and have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection supervisory authority.

In Poland, the supervisory authority is the President of the Personal Data Protection Office (UODO).